Adaptive Mind Institute (we, us, our) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose personal information collected through this website, our coaching services, training programmes and workshops. We handle information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).
1. Information we collect
We collect information you provide directly to us, including when you submit the contact form on this website, register for training or workshops, or engage in coaching. This may include your name, email address, telephone number, the content of your message and any clinical or contextual information you choose to share.
2. How we use your information
We use personal information to respond to enquiries, deliver coaching, training and workshop services, communicate updates about our work, and meet our professional and legal obligations. Contact-form submissions are stored in our secure database and a notification is sent to the site owner so we can respond promptly.
3. Disclosure
We do not sell your personal information. We may share information with trusted service providers (for example secure hosting and email providers) strictly for the purpose of delivering our services, and where required by law.
4. Security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access, including encryption in transit and at rest, access controls, and regular review of our systems.
5. Access, correction and complaints
You can request access to, or correction of, the personal information we hold about you at any time by contacting us via the contact form. If you have a privacy complaint, please raise it with us first; you may also contact the Office of the Australian Information Commissioner.
6. Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be available on this page.